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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Donald Polk

November 3, 2026

5 out of 5 rating by Donald Polk
"Agent Chris was very helpful and found a policy that fit my needs. He should be commended for his excellent customer service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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JoAnn Elgin

November 3, 2026

5 out of 5 rating by JoAnn Elgin
"Chris was awesome very professional and knowledgeable."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Richardson. "
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Kaiwanja

October 30, 2026

5 out of 5 rating by Kaiwanja
"Superstar customer service and super friendly staff."
We responded:
"Thank you so much for the 5 stars, Kaiwanja! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Prem

October 29, 2026

4 out of 5 rating by Prem
"Got the job done."
We responded:
"Thank you for your rating, Prem! If there’s anything we could have done to make your experience even better, we’d really appreciate the chance to learn from your feedback. Please give us a call today so we can discuss it. "
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Dennis

October 28, 2026

5 out of 5 rating by Dennis
"Amber was amazing to work with! She helped me get a 10-year term life insurance policy and made sure I understood everything before moving forward. She broke down the pros and cons in a way that made sense for my life and the choices I’m making for the future.

She was quick to respond, super helpful, and gave me great advice along the way. Life insurance can feel overwhelming, but Amber made the whole process easy and stress-free. I’d definitely recommend her to anyone looking for life insurance help or any other form of insurance."
We responded:
"Thank you so much for your wonderful feedback of us here at John Jinuntuya’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - John Jinuntuya’s Insurance Team "
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Brenda Broussard

October 28, 2026

5 out of 5 rating by Brenda Broussard
"Knowledgeable, professional, kind, respectful, reliable, friendly"
We responded:
"Thanks so much for the amazing review, Brenda! We really appreciate your support here in Richardson. Just reach out anytime if you need us - we’re here for you. "
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Ellie Hernandez

October 28, 2026

5 out of 5 rating by Ellie Hernandez
"John was very kind and friendly explained the process and policy clearly."
We responded:
"Thank you so much for your kind review, Ellie!  If you need insurance assistance, we are just an email or call away! - John Jinuntuya, your State Farm Agent   "
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Cora Wyrick

October 22, 2026

5 out of 5 rating by Cora Wyrick
"I was in search of a lower premium and spoke with Chris who was very knowledgeable and willing to go over and beyond. He listened attentively, and took the time to customize a policy with the same coverage at a lower cost. I appreciate Chris's professionalism and dedication. He was a pleasure to talk with."
We responded:
"Cora, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - John Jinuntuya and Team "
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Rudy Camarillo

October 21, 2026

5 out of 5 rating by Rudy Camarillo
"Great customer service. Very responsive and attentive team."
We responded:
"Rudy, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - John Jinuntuya and Team "
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Laquisha Harris

October 17, 2026

5 out of 5 rating by Laquisha Harris
"A few months ago I called for an Auto and Renters Insurance quote, unfortunately State Farm wasn't able to beat my rate at the time! They stayed persistent and reached out again, with another quote, still unable to be beat my current rate. I guess third times a charm, they were finally able to beat the rate that I had and I switched over! Thanks Jake (No really his name was Jake😀)"
We responded:
"Hi Laquisha, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - John Jinuntuya, Your State Farm Agent "
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victor cuington

October 14, 2026

5 out of 5 rating by victor cuington
"I have only good things to say about this company. Everyone works very hard to customize exactly what you need. I would like to thank Chris because he treated me as a preferred customer."
We responded:
"Thanks so much for the amazing review, victor! We really appreciate your support here in Richardson. Just reach out anytime if you need us - we’re here for you. "
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Kristy Baker

October 12, 2026

5 out of 5 rating by Kristy Baker
"Great way to start a Monday. John contacted me regarding an auto insurance inquiry. . He is very knowledgeable, professional and very respectful of what you are looking for. He was able to improve my coverage and lower my payment at the same time. Thanks John"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Aaron

October 6, 2026

5 out of 5 rating by Aaron
"Great agent with a good team worked around exactly what I needed and saved me money. Thanks guys!"
We responded:
"Aaron, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - John Jinuntuya and Team "
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Robert Bachman

September 30, 2026

5 out of 5 rating by Robert Bachman
"Very meticulous and detailed oriented.
Did not take too much time. Got me covered and on the road."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Richardson to know you had such a great experience with us. "
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Leonard Morrison

August 14, 2026

5 out of 5 rating by Leonard Morrison
"SF as a whole, especially John’s office have been amazing. Every question, concern, or curiosity have been met with nothing short of top grade assistance and help for me over the last 15+ years.

ETA: I also want to give a personal shout out to Bethany, she has been a great help with some recent changes and is always quick to get back to me whenever I h e any questions."
We responded:
"Thank you, Mr. Morrison"
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Omar Hernandez

June 1, 2026

5 out of 5 rating by Omar Hernandez
"El trato fue genial me atendieron en Español Gracias lulu."
We responded:
"Thank you so much for the 5-star rating, Omar! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Billi

April 22, 2026

5 out of 5 rating by Billi
"Thanks for being awesome!!"
We responded:
"Wow, thank you for the 5-star review, Eddy! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Gigi Silerio

April 7, 2026

5 out of 5 rating by Gigi Silerio
"Quiero agradecer a LuLu por su buen servicio al cliente me resuelve todos mis problemas y es muy amable y resuelve rápido muchas gracias. 😇"
We responded:
"Gigi, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent John Jinuntuya’s Team here in our Richardson office. "
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Taylor Bradfield (tavari89)

December 26, 2025

5 out of 5 rating by Taylor Bradfield (tavari89)
"I've been a client of theirs for years and they are really great at what they do."
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Matthew Armstrong

December 9, 2025

5 out of 5 rating by Matthew Armstrong
"I appreciate the people at John’s office they communicate really well and Lulu helped me with my account very good!"
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E

December 4, 2025

5 out of 5 rating by E
"Quick response and great service!"
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Nico Antepuesto

December 2, 2025

5 out of 5 rating by Nico Antepuesto
"Lulu was very knowledgeable, helpful, and efficient. Highly recommend!"
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Emery Estelle

November 5, 2025

5 out of 5 rating by Emery Estelle
"Very courteous on solving my issues."
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Luis Flores

October 18, 2025

5 out of 5 rating by Luis Flores
"Dustin was incredibly helpful and patient as he walked me through coverage options as a first-time homeowner. He has the heart of a teacher, taking the time to explain everything clearly. Highly recommend him and very grateful for his help!"
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Devin Premsingh

August 10, 2025

5 out of 5 rating by Devin Premsingh
"So helpful! I had multiple agents helping me, and they worked together and saved me tons! They even got me a renters quote cheaper than what I’m carrying. Super friendly and personable!!!"